b'Reactive Safe Engineer and Locksmith ServiceBurtonSafesbelieveinofferingexceptionalservice-ourbusinessisbuilton delivering it!Everycustomerhasindividualserviceneeds;theinternalserviceteam designanddeliverbespokeservicepackagestosuityourindividual requirements for both safe and locksmith engineering, all of which is supported by a dedicated Account Manager.Theserviceteamisavailable24/7-365daysayear.Skilledandexperienced engineersarelocatedacrosstheUKandROI,deliveringmarketleading response and first time fix rates - providing you with reduced downtime and cost reductions.Burton Safes service agreements cover all types of safe and lock, some of the features include; Supply and installation of physical security products Emergency reactive response Emergency safe and door opening Lock upgrades and re-programming Preventative maintenance Safe removal and disposal Cover for all brands of locks and safe Dedicated Account Manager A single point of contact for all issues Free access to our in house technical helpdesk Average response times of under 3 hours Average time on site of less than 1 hour Average first time fix rate of 97% European cover also available'